Kate Flynn was appointed President of the Health Care Improvement Foundation (HCIF) in 2007. In this role, Kate leads healthcare initiatives across Pennsylvania focused on improving the safety, outcomes, and care experiences of patients and consumers… Read more
Pam Braun joined HCIF in 2008 and currently serves as Vice President, Clinical Improvement. She leads patient safety initiatives funded by the Partnership for Patient Care… Read more
Since joining HCIF in 2012, Susan has directed learning collaboratives addressing a variety of topics, including health literacy, palliative care, and early identification management of hypertension and diabetes. Read more
Susan Cosgrove joined HCIF in 2013 and currently leads HCIF’s regional and statewide health literacy initiatives, building capacity to improve health literacy in Pennsylvania through programming… Read more
Barbara Cowden joined HCIF in 2008. She is responsible for managing the financial and regulatory areas of grant awards and contracts. In addition, she manages general financial functions including the annual audit and organizational… Read more
Claudette Fonshell, MSN, RN
After a 22-year career in clinical nursing, infection control, and patient safety, Claudette Fonshell joined HCIF in 2013. In her role as Director, Clinical Improvement, she supports HCIF initiatives including the Pennsylvania Urologic Regional Collaborative… Read more
Nicole Lam, MSM
Nicole joined HCIF in 2018 as the Administrative Coordinator. In this role, she provides administrative and event planning support to HCIF. Nicole received her BS in Public Health from Temple University… Read more
Jibreel Oliver, CHES
Project Coordinator
Jibreel joined HCIF in June of 2019 as a Project Coordinator, supporting a variety of health literacy and population health initiatives that prioritize empowering patients, educating providers… Read more
Project Manager
Liz Owens joined HCIF in March of 2017 as Project Coordinator. In this position, Liz supports the Partnership for Patient Care as well as HCIF’s three programs in… Read more
Kelsey joined HCIF in 2017 as a project manager supporting several population health initiatives. These projects engage area health systems in identifying and addressing… Read more
Kaynaat Syed
Project Manager
Bio coming soon…