Improving Patient Care & Outcomes

The HCIF team works on a variety of programs to improve patient care and health care outcomes. With expertise in quality and patient safety, clinical registries, clinician engagement, health literacy, and additional topics, our team partners with organizations to increase the quality, optimization, and experience of care which lead to better outcomes. We also promote the sharing of best practices and recommendations between partners to broaden the spectrum of expertise in our region.

Excellence in Health Care Awards

The Excellence in Health Care Awards is one of many ways in which HCIF promotes best practices in health care, patient safety, quality and equity throughout the region. The award showcases initiatives that can be replicated throughout the region, and demonstrates both interdisciplinary collaboration and the commitment of senior leadership. Recently, new criteria was added to include health equity and patient and family engagement. The program emphasizes the dissemination of successful initiatives to benefit the broader health care community.

Health Equity Data Strategy

HCIF launched the Health Equity Data Strategy (HEDS) Collaborative in 2021, bringing together health care organizations across Southeastern Pennsylvania with the common goal of decreasing disparities in health outcomes in our communities. HEDS allows hospitals to come together and discuss best practices and challenges related to the collection, stratification, and utilization of race, ethnicity, and language (REaL) and sexual orientation and gender identity (SOGI) data in order to identify and address disparities in care and outcomes.

Health Literacy

Since 2010, HCIF has received funding from the Pennsylvania Department of Health to advance health literacy throughout the Commonwealth. As the lead organization of the Pennsylvania Health Literacy Coalition, HCIF works in collaboration with partners across Pennsylvania to improve health literacy on two levels: personal health literacy and organizational health literacy.

Leapfrog Hospital Survey Regional Collaboration Program

In 2016, a regional health insurer contracted with HCIF in a shared learning improvement initiative in support of their Leapfrog Value-Based Purchasing Program (LVBPP), a pay for improvement reimbursement program using quality and safety data from the Leapfrog Hospital Survey. HCIF plans and conducts one webinar and 2 shared learning events with network hospitals aimed at improving regional performance in safety, quality and resource utilization through the exchange of survey improvement strategies and approaches.

Partnership for Patient Care

Since 2006, HCIF has proudly joined forces with Independence Blue Cross and the region’s hospitals in promoting improvement in the quality and safety of care delivered to patients across Southeastern Pennsylvania. The Partnership for Patient Care (PPC) has represented a groundbreaking collaborative effort among hospitals and health systems. PPC accelerates the adoption of evidence-based clinical practices by pooling the resources, knowledge, and efforts of health care providers and partners.

Pennsylvania + New Jersey – Surgical Opioid Stewardship

The Pennsylvania-New Jersey Surgical Opioid Stewardship (PENNJ-SOS) program is a collaborative of surgeons and surgical teams dedicated to developing and implementing strategies to prevent opioid use disorder while effectively managing post-operative pain. To aid in opioid stewardship education and communication, PENNJ-SOS created multiple health-literate resources for both patients and clinicians. 

Pennsylvania Urologic Regional Collaborative (PURC)

Launched in 2015, PURC is a quality improvement initiative managed by HCIF that brings urology practices together in a physician-led, data-sharing and improvement collaborative aimed at advancing the quality of diagnosis and care for men with prostate cancer. PURC is one of the few physician-led urology collaboratives and data registries of its kind in the nation. The collaborative takes an innovative approach as a convener of urologists across multiple states in the mid-Atlantic region to standardize care and improve outcomes.

Regional Safe Community

HCIF launched Regional Safe Community, a Partnership for Patient Care (PPC) collaborative, in March 2017 to create a unique environment for patient safety leaders to learn from safety event experiences and share best practices. This multi-year program consists of two components: Safe Table and Safety Forum. The Safe Table provides a legally protected environment for Patient Safety Officers to discuss actual patient safety events and share best practices. The Safety Forum engages front line leaders and staff to examine safety hazards and vulnerabilities that could potentially result in a safety event.

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