Kathy Donohue, RN, BSN, MBA, FAHM, CHCQM, CPPS, NEA-BC is the Director of Quality at Independence Blue Cross where she is responsible for engaging all departments around quality activities, performance improvement, and population health initiatives. She also directs health plan efforts pertaining to all accreditation and credentialing activities. She is accountable for continuously evaluating the quality of care and services rendered by our medical and behavioral health care providers. Additionally, she develops and enhances activities that promote member safety and encourage a reduction in medical errors.
Kathy began her career as a staff nurse over 40 years ago and has held a variety of clinical and corporate leadership roles throughout her career. She has worked with most of the health systems in the Philadelphia region and has experience with vulnerable populations.
Kathy received her RN from Chestnut Hill College and both her BSN and MBA from Eastern University. She has also attained several health care quality and safety certifications.