Multiple trainings are available, and participants may selectively attend the training(s) of interest to them. All events and trainings listed below will be held at the Crowne Plaza Harrisburg-Hershey, 23 South Second Street, Harrisburg, PA 17101. Click the links below to register.
Drawing from the the American Medical Association (AMA) Foundation’s Health Literacy Train-the-Trainer program, this training program provides an overview of health literacy and its impact on health outcomes, plus tips for patient interaction and communication through plain language and teach back. This content has previously been offered as the first section of a full-day provider training.
Learn best practices for integrating health literacy into the design and review of written resources, and practice your skills on existing patient education materials.
From organizational assessment to implementation, this session introduces a set of resources for integrating the Ten Attributes of a Health Literate Organization into your institution.
Join health literacy champions across the Commonwealth at our fifth annual gathering, featuring a keynote address from Janet Ohene-Frempong, MS, Strategic Partner – Health Literacy, Institute for Healthcare Advancement.
Participants will learn the foundational principles behind using motivational interviewing (MI) to communicate with clients/patients and practice using techniques and skills of MI.
Learn more about policy requirements for serving populations with limited English proficiency, working effectively with interpreters, and integrating language access into the workplace workflow.