HCIF Board Member Profile: A Conversation with Dr. Mark Mullen

March 20, 2024

The Health Care Improvement Foundation (HCIF) is featuring our partners on our website and in our monthly newsletter. We would like to take this opportunity to highlight your work and contributions to improving the health of people in Philadelphia and beyond. We hope these profiles will give our readers a better understanding of the breadth of work that HCIF is involved in, as well as an introduction to our innovative and valuable partners that we are fortunate enough to work with.

Mark Mullen, MD is a practicing physician with Holland Medical Associates, a primary care group with 6 practitioners and 2 office locations in Bucks County, PA. He also serves as Lead Primary Care Physician and Vice President of Life Care at Redeemer Health System. Additionally, Dr. Mullen has Medical Director roles at Holy Redeemer Lafayette and St. Joseph’s Manor. Previous appointments include medical director and physician advisor roles at Evangelical Manor, Paul’s Run, and Aria Health. He also serves on the board of Little Flower Manor in Darby, PA.

A Magna Cum Laude graduate of Muhlenberg College, he earned his medical degree from Thomas Jefferson University and completed his residency at the Medical College of Pennsylvania. Dr. Mullen is board certified in geriatric medicine and internal medicine. He joined the HCIF Board in 2019. Dr. Mullen has been an important and valuable contributor to HCIF’s strategic direction, providing guidance from his purview as a practicing clinician and population health leader.

In honor of National Doctor’s Day on March 30th, 2024, (which honors the dedication, skill and unwavering commitment of physicians in providing high-quality health care to individuals and communities worldwide) we asked Dr. Mullen about some of his professional and personal interests.

How did you become interested in population health?

I became interested in population health 10 years ago. It had become increasingly clear that the United States Health System with its narrow focus on fee-for-service care of the individual’s acute medical problems was unsustainable. Population health is a different approach to healthcare that aims to improve the health of the entire human population. Through ongoing healthcare reform, population health efforts focus on preventive medicine and intensive chronic disease management, empowering the population to be effective partners through education, and reducing health inequities/disparities among different population groups due to factors such as social, environmental, cultural and physical determinants of health. The ultimate goal is to achieve the Quadruple Aim: 1) improving the health of the population, 2) improving the patient experience, 3) improving the healthcare provider team’s well-being, satisfaction and productivity, and 4) reducing cost.

What is one thing you think people should know about population health?

The most important thing people should know about population health is that success is dependent upon all of its constituents including the receivers and providers of care, clinical networks and payers embracing the concepts and implementing the established processes.

What are your greatest accomplishments within your field so far?

To date my efforts as a lead primary care physician in the Redeemer Health System have focused on collaboration between the provider teams, patients, clinical networks and payers in order to advance our population health efforts through ongoing education, awareness, quality and data review, and process development.

If you could motivate people in your field to tackle one issue or address one challenge, what would it be?

The most challenging issue for health care providers is to transition from the old model of care to the current value-based model of care that is necessary to fulfill the goals of population health.

What have you found most meaningful about working with Health Care Improvement Foundation? What’s something you’ve learned from our partnership? 

Serving as an HCIF board member has afforded me the opportunity to work and brainstorm with other leaders in the healthcare field that have different non-clinical perspectives and experience that was never a part of my medical training.

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In his free time, Dr. Mullen enjoys skiing, listening to jam band concerts, and reading novels – his favorite books are Dan Brown’s Angels & Demons and The Da Vinci Code! A quote that inspires Dr. Mullen is “An educated, enlightened & informed population is one of the surest ways of promoting the health of a democracy” – Nelson Mandela.

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