Staff

Kate J. Flynn, FACHE

President

Kate Flynn was appointed President of the Health Care Improvement Foundation (HCIF) in 2007. In this role, Kate leads healthcare initiatives across Pennsylvania focused on improving the safety, outcomes, and care experiences of patients and consumers… Read more

Pamela A. Braun, RN, MSN

Senior Director, Clinical Improvement

Pam Braun joined HCIF in 2008 and currently serves as the Senior Director, Clinical Improvement. She leads patient safety initiatives funded by the Partnership for Patient Care… Read more

Susan Choi, PhD, CPHQ

Senior Director, Population Health

Since joining HCIF in 2012, Susan has directed learning collaboratives addressing a variety of topics, including health literacy, palliative care, and early identification management of hypertension and diabetes. Read more

Susan Cosgrove, MPA, CPHQ

Project Manager, Team Leader of Health Literacy Initiatives 

Susan Cosgrove joined HCIF in 2013 and currently leads HCIF’s regional and statewide health literacy initiatives, building capacity to improve health literacy in Pennsylvania through programming… Read more

Barbara Cowden, MBA

Manager, Grants and Contracts

Barbara Cowden joined HCIF in 2008.  She is responsible for managing the financial and regulatory areas of grant awards and contracts.  In addition, she manages general financial functions including the annual audit and organizational… Read more

Claudette Fonshell, RN, BSN

Clinical Project Manager

After a 22-year career in clinical nursing, infection control, and patient safety, Claudette Fonshell joined HCIF in 2013.  In her role as Clinical Project Manager, she supports HCIF initiatives including the Pennsylvania Urologic Regional Collaborative… Read more

Bret Marlowe

Project Coordinator

Since joining HCIF in 2015, Bret has supported a variety of clinical quality and data transparency projects. Bret manages the PAHealthCareQuality.org hospital quality data transparency website, analyzes data…  Read more

Erik Muther

Managing Director of the Pennsylvania Health Care Quality Alliance (PHCQA)

Erik Muther was the founding executive director of PHCQA before it merged with HCIF on January 1, 2015.  He is responsible for HCIF’s public reporting, performance… Read more

Taylor Myers-Ackerman, MPH

Administrative Coordinator

Taylor joined HCIF in 2017 as Administrative Coordinator.  In this role, Taylor provides administrative support for all HCIF projects and initiatives, including planning and coordinating… Read More

Liz Owens, M.S. in STS

Project Coordinator of Clinical Initiatives

Liz Owens joined HCIF in March of 2017 as project coordinator of clinical initiatives.  In this position, Liz supports the Partnership for Patient Care as well as HCIF’s three programs in… Read more